Modern vehicles are now largely software-defined, with around 90% of innovation driven by software. This shift enables features like over-the-air updates and autonomous driving but introduces complexity, posing challenges for diagnostics, maintenance, and aftersales service.

Key challenges

01

  • Legacy & multi-vendor diagnostic development​
  • Lack of integration & automation across the V cycle
  • Insufficient test coverage and traceability

02

  • Transition to SDV architecture​
  • On-board infrastructure
  • Revamp of engineering tools for HPC configuration

03

  • Low first-time-right repair ratio & service through put​
  • Heterogenous & non-scalable diagnostic systems

04

  • Requirement to sell more features and services beyond first vehicle owner​
  • Management, prediction and control of warranty costs
  • Increased levels of customer service expectations

Building on 20+ years of innovation and patented expertise in vehicle lifecycle management, we partner with top brands to optimize their current vehicle programs and co-create next-generation solutions for the software-defined vehicle (SDV).

Legacy S/W & diagnostic content management

Expert services & best-in-class processes to create, migrate & maintain high-quality standards-compliant.

Automated validation service to validate legacy data correctness and completeness.

Validation Solutions

Comprehensive, automated framework to thoroughly test, validate, and verify ECU diagnostics S/W

Test environment-agnostic solution that seamlessly integrates with virtualization and build pipeline.

SDV development & S/W integration

Platform, accelerators, and resources to augment & expedite SDV development efforts.

AI powered guided diagnostics

A patented technician-centric solution that utilizes advanced self-learning and root cause analysis principles to accurately detect faults and drive first-time-right diagnosis & repair.

Service Information design & development

Technical service information design & development to provide instructions on how to diagnose, repair, and maintain vehicles

Clear, accurate, and easy-to-use service content crafted by automotive experts using structured & efficient processes.

Aftersales vehicle relationship management

Tailored customer-centric services and integrated systems to streamline customer experiences, boost dealership efficiency, and foster lasting connections with end customers.

Insights

Future of Diagnostics: Here and Now

Future of Diagnostics: Here and Now

From the side lines, it's only fair to think that the Automotive Industry has hit a purple patch

Going Beyond Traditional Diagnostics

Going Beyond Traditional Diagnostics

Reducing vehicle down-time through guided diagnostics

Diagnostics in Adaptive AUTOSAR

Diagnostics in Adaptive AUTOSAR

High-performance computers present new and exciting challenges for vehicle diagnostics.

Our offerings

KPIT’s Integrated Diagnostics & Aftersales Transformation platform facilitates the development and validation of diagnostic functions and offers transformative & scalable solutions for after-sales service, maintenance & repair.

Engineering Diagnostics

Cloud-based collaborative tools for cross-functional teams and suppliers of automotive manufacturers to define, develop, author and thoroughly test, validate & verify ECU diagnostic S/W.

On-board diagnostics for SDV

Accelerators for SDV diagnostic development & S/W integration 
 -Model-based S/W design, SOVD data models, domain ECU apps & SOVD API generation -Integration tests with hardware (HIL) and software components

Aftersales service diagnostics

An advanced platform that links aspects of diagnostics, guided & remote troubleshooting, service information management & prognostics into a fully integrated technician-centric solution

Aftersales vehicle relationship management

An integrated platform that offers vehicle analytics, predictive maintenance, triaging, parts & warranty management based on vehicle data

Key Takeaways

Our innovative solutions continue to revolutionize vehicle service and support on a grand scale.

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Development & Validation Engineers and Aftersales Content Authors use our tools

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56% growth over FY23

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PAT Margin at 12.2%

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Vehicles on-road with our solutions. Set to cross 100Mn by 2030

Work Impact

Reimagined the diagnostics design, authority & validation ecosystem for an OEM, resulting in 50% reduction in data authority

Reimagined the diagnostics design, authority & validation ecosystem for an OEM, resulting in 50% reduction in data authority

Developed an end-to-end, Standards driven diagnostic framework that enabled unification of four disparate OEM tools

Developed an end-to-end, Standards driven diagnostic framework that enabled unification of four disparate OEM tools

Designed a guided root cause daignostics platform for an OEM that helped them improve their First-time-fix ratio by up to 5% and improved technician productivity by up to 30%

Designed a guided root cause daignostics platform for an OEM that helped them improve their First-time-fix ratio by up to 5% and improved technician productivity by up to 30%

Developed a bespoke aftersales service tool for an OEM that enhanced their technician productivity by 30%+

Developed a bespoke aftersales service tool for an OEM that enhanced their technician productivity by 30%+

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